Privacy policy
Version 1.0.0 · Last updated 2026-07-30
Introduction
This Privacy Policy explains how Qotbox collects, uses, and protects personal and business data when you use the platform.
By using the platform, you acknowledge that you have read this policy.
Who is responsible for the data
The data controller is the operator of the Qotbox platform. Contact: support@qotbox.com.
Data we collect
Account data: name, email, phone, account type (buyer/supplier), and company details.
Verification data: uploaded legal documents (trade license, tax, identity, and others) for admin review.
Activity data: RFQs, offers, messages, notifications, QotCash history, and invoices.
Technical data: session identifiers, device type, and security/operational logs to protect the service.
Why we use the data
Operating the account and authentication, and enabling publishing requests and receiving offers.
Identity verification and compliance, and admin review of accounts.
Processing fees and invoices, and managing QotCash balance.
Sending operational notifications (new offers, account status, messages).
Improving security, preventing fraud, and complying with the law.
Retention and security
We retain data for the life of the account and for as long as needed for legal and accounting obligations.
We apply reasonable technical and organisational security measures; absolute security on the internet cannot be guaranteed.
Your rights
You may request access to, correction of, or deletion of your data within the limits of applicable law (including UAE data-protection laws).
For privacy requests: support@qotbox.com. We may ask you to verify your identity before responding.
Policy updates
We may update this policy; the last-update date is shown at the top of the page. We recommend reviewing it periodically.
By continuing to use the platform after any update is published, you acknowledge the updated policy.
This document is in effect for the Qotbox platform and governs use of the platform as of the last update date above.